Privacy Policy
Last updated: November 10, 2025
At Nexo Insurance, your privacy is our top priority. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our services. By accessing or using our services, you agree to the collection and use of information in accordance with this policy.
Interpretation and Definitions
Interpretation
Words with capitalized initial letters have specific meanings defined under the following conditions. These definitions apply whether used in singular or plural.
Definitions
- Account – A unique account created for You to access our services.
- Affiliate – Any entity that controls, is controlled by, or is under common control with Nexo Insurance.
- Company – Refers to Nexo Insurance (“We”, “Us”, or “Our”).
- Cookies – Small data files stored on Your device that track website activity.
- Country – Refers to the United States.
- Device – Any internet-accessible device (computer, smartphone, tablet, etc.).
- Personal Data – Any information that can identify an individual.
- Service – Refers to the Nexo Insurance website and services.
- Service Provider – A third party that processes data on our behalf.
- Usage Data – Data automatically collected from the Service (e.g., IP address, browser type, time spent on pages).
- Website – Refers to Nexo Insurance, accessible at nexoinsurance.live.
- You – The individual or legal entity accessing the Service.
Collecting and Using Your Personal Data
Types of Data Collected
1. Personal Data
We may collect personally identifiable information, including:
- Name and contact details (email, phone number)
- Address, city, state, ZIP code
- Billing details and payment information
2. Usage Data
We automatically collect information on how You interact with our Service, such as:
- IP address and browser type
- Pages visited and time spent on each page
- Device and diagnostic data
3. Cookies & Tracking Technologies
We use Cookies and similar tracking tools to enhance Your browsing experience. These help personalize content, improve security, and analyze Service performance.
How We Use Your Personal Data
- Service Delivery – To provide, maintain, and improve our insurance services.
- Account Management – To enable access to account features and billing.
- Contract Performance – To fulfill obligations under agreements You enter with Us.
- Customer Support – To respond to inquiries and service requests.
- Marketing & Promotions – To send offers and updates (opt-out available).
- Legal Compliance – To comply with laws and prevent fraudulent activities.
Data Retention & Security
- Retention – We store Your Personal Data only as long as necessary to fulfill our Service obligations or as required by law.
- Security Measures – While we implement industry-standard protections, no online transmission is 100% secure. We take all reasonable steps to protect Your data but cannot guarantee absolute security.
Your Privacy Rights
- Access & Correction – You can request access to, update, or correct Your Personal Data.
- Data Deletion – You have the right to request deletion of Your information.
- Opt-Out of Marketing – You can unsubscribe from promotional emails anytime.
- Manage Cookies – Adjust browser settings to control tracking preferences.
To exercise these rights, please contact us using the details below.
Information Sharing & Disclosure
- With Service Providers – We may share data with trusted partners (e.g., billing platforms, IT services) to enhance Service functionality.
- Legal Requirements – We may disclose Your information if required by law enforcement, court orders, or government regulations.
- Business Transfers – In case of a merger, acquisition, or asset sale, Your Personal Data may be transferred.
Children’s Privacy
Our Service is not intended for individuals under 13 years old. We do not knowingly collect personal information from children. If You believe a child has provided us with Personal Data, please contact us immediately.
Third-Party Links
Our Website may contain links to external sites not operated by Nexo Insurance. We are not responsible for their privacy policies and recommend reviewing their terms before use.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be communicated via email or website notifications.
Last Updated: November 10, 2025
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